Privacy Policy
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Welcome to ISHANI MY TRIP Private Limited!!

It is our great pleasure to form our private policy as being a customer you will be entitled to benefits on airfares, hotel reservations, and other travel services. In addition, look forward to receiving exclusive promotions offering special deals. That's why we've provided this Privacy Policy, which sets forth our policies regarding the collection, use and protection of the personal information of those using the IMT website. Therefore, you may wish to bookmark this page and/or periodically review this page to make sure you have the latest version. Regardless of later updates, we will abide by the privacy practices described to you in this Privacy Policy at the time you provided us with your personal information.

This privacy policy explains the following:
Users of other countries than India

Data shared with IMT shall be primarily processed in India and such other jurisdictions where a third party engaged by IMT may process the data on behalf of the same. By agreeing to this policy, you are providing IMT your explicit consent to process your personal information for the purpose(s) defined in this policy. The data protection regulations in India may differ from those of your country of residence. If you have any concerns in the processing your data and wish to withdraw your consent, you may do so by writing to the following Email id: However, if such processing of data is essential for us to be able to provide service to you, then we may not be able to serve or confirm your bookings after your withdrawal of consent.

Legalities of information collected

Personal information will be collected for registration in the website (name, username, passwords, gender, Email address and mobile numbers and billing information payment history etc. (as shared by you).

Other information
  • In case the traveler(s) opt for contactless check-in at Hotels, then copies of government identification like AADHAR, driving license, election card or any other information like destination/origin of travel and place of residence that may be required by the concerned Hotel to honor the hotel booking.
  • For international bookings, Users, in compliance with the Liberalized Remittance Scheme (LRS) of RBI or any other law may be required to provide details such as their PAN information or passport details number or any such information required by Service Provider.
  • Covid-19 vaccination status certificate and IMT will never process the beneficiary id and other id details contained in the vaccination certificate
  • IMT may also use your personal information for several reasons including but not limited to:
  • confirm your reservations with respective service providers;
  • keep you informed of the transaction status;
  • send booking confirmations either via sms or whatsApp or any other messaging service;
  • send any updates or changes to your booking(s);
  • allow our customer service to contact you, if necessary;
  • customize the content of our website, mobile site and mobile app;
  • request for reviews of products or services or any other improvements;
  • send verification message(s) or Email(s);
  • Validate/authenticate your account and to prevent any misuse or abuse.
How long the personal information may be kept

IMT will retain traveler’s personal information on its servers for as long as is reasonably necessary for the purposes listed in this policy. In some circumstances we may retain your personal Information for longer periods of time, for instance where we are required to do so in accordance with any legal, regulatory, tax or accounting requirements. When personal data is no longer required we will ensure it is either securely deleted or stored in a way which means it will no longer be used by the business.

Automatic logging of session data:

Each time you access the Website your session data gets logged. Session data may consist of various aspects like the IP address, operating system and type of browser software being used and the activities conducted by the User while on the Website. We collect session data because it helps us analyze User’s choices, browsing pattern including the frequency of visits and duration for which a User is logged on. It also helps us diagnose problems with our servers and lets us better administer our systems. The aforesaid information cannot identify any user personally. However, it may be possible to determine a user's Internet Service Provider (ISP), and the approximate geographic location of User's point of connectivity through the above session data.

With whom personal information is shared

Service providers: - Personal information shall be shared with the end service providers like airlines, hotels, bus service providers, cab rental, railways or any other suppliers who are responsible for fulfilling your booking. You may note that while making a booking with IMT you authorize us to share your information with the said service providers and suppliers.

Business partners and 3rd party vendor’s: We may also share certain filtered Personal Information to our corporate affiliates or business partners who may contact the customers to offer certain products or services, that may include free or paid products / services, which will enable the customer to have better travel experience or to avail certain benefits specially made for IMT customers. Examples travel insurance, insurance cover against loss of wallet, banking cards or similar sensitive information etc.

Disclosure of information:- In addition IMT may disclose User's Personal Information if required to do so:

  • by law, required by any enforcement authority for investigation, by court order or in reference to any legal process;
  • to conduct our business;
  • for regulatory, internal compliance and audit exercise(s)
  • to secure our systems; or
  • to enforce or protect our rights or properties.

Such disclosure and storage may take place without your knowledge. In that case, we shall not be liable to you or any third party for any damages howsoever arising from such disclosure and storage.

What safeguards IMT have in place to protect one’s personal information?

All payment to Ishani My trip is highly secured which means all personal information provided to IMT is transmitted using SSL encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us.

User generated account:

IMT provides an option to its users to post their experiences by way of reviews, ratings and general poll questions. The customers also have an option of posting questions. Though the participation in the feedback process is purely optional, you may still receive Emails, notifications (app, sms, Whatsapp or any other messaging service) for you to share your review(s), answer questions posted by other users or a. The reviews may be written or in a video format. The reviews written or posted may also be visible on other travel or travel related platforms.

How can one opt out for receiving the promotional Emails of IMT?

You will occasionally receive e-mail updates from us about fare sales in your area, special offers, new services, and other noteworthy items. We hope you will find these updates interesting and informative. If you wish not to receive them, please click on the "unsubscribe" link or follow the instructions in each e-mail message.

Permissions required for mobile applications :

When the IMT app is installed on your phone or tablet, a list of permissions appear and are needed for the app to function effectively. There is no option to customize the list. The permissions that requires and the data that shall be accessed and its use is as below:

Device & App history: We need your device permission to get information about your device, like operating system name, version, mobile network, hardware model, unique device identifier, preferred language, etc.

Identity: This permission enables us to know about details of your account(s) on your mobile device. We use this info to auto-fill your Email ID’s and provide a typing free l experience. It helps us map Email ID’s of a particular user to give you the benefit of exclusive travel offers, wallet cash-backs, etc.

Location: This permission enables location specific deals and provide you a personalized experience. When you launch IMT app to make a travel booking, we auto-detect your location so that your nearest airport or city is auto-filled. We also require this permission to recommend you nearest hotels in case you are running late and want to make a quick last minute booking for the nearest hotel. For international travel, this enables us to determine your time zone and provide information accordingly

SMS: If you allow us to access your SMS, we read your SMS to autofill or prepopulate ‘OTP’ while making a transaction and to validate your mobile number.

Phone: The app requires access to make phone calls so that you can make phone calls to hotels, airlines and our customer contact centers directly through the app.

Contacts: If you allow us to access your contacts, it enables us to provide a lot of social features to you such as sharing your hotel/ flight/ holidays with your friends, inviting your friends to try our app, send across referral links to your friends, etc. We may also use this information to make recommendations for hotels where your friends have stayed. This information will be stored on our servers and synced from your phone.

Photo/ Media/ Files: The libraries in the app use these permissions to allow map data to be saved to your phone's external storage.

Wi-Fi connection information: When you allow us the permission to detect your Wi-Fi connection, we optimize your experience such as more detailing on maps, better image loading, more hotel/ flights/ package options to choose from, etc.

Device ID & Call information: This permission is used to detect your Android ID through which we can uniquely identify users. It also lets us know your contact details using which we pre-populate specific fields to ensure a seamless booking experience.

Withdrawal of consent and permission

User may withdraw his/ her consent to submit any or all personal Information or decline to provide any permission on its Website as covered above at any time. In case, you choose to do so then your access to the Website may be limited, or we might not be able to provide the services to you. You may withdraw your consent by sending an Email to -

Eligibility to transact with IMT

User must be at least 18 years of age to transact directly with IMT and also to consent to the processing of your personal data.

Changes to the private policy

IMT reserve the rights to revise the Privacy Policy from time to time to suit various legal, business and customer requirement. We will duly notify the users as may be necessary.

You may always submit concerns regarding this privacy policy via Email to us at IMT shall endeavor to respond to all reasonable concerns and inquires.

IMT site contains links to other you tube links of which has no responsibility. Of course, you are solely responsible for maintaining the secrecy of your passwords, and your membership account information. Please be very careful, responsible, and alert with this information, especially whenever you're online. The Linked Sites are not under the control of IMT and is not responsible for any form of transmission. The Users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.